Cleveland Agency Group was built to help individuals and families understand their insurance options without pressure or confusion — with a focus on long-term relationships, personalized education, and solutions aligned with each client's needs.
Shaqueena Cleveland entered the insurance industry in May 2010 after coming into the industry as a client herself. With a background as a financial accountant and a desire to create greater impact and financial opportunity, she discovered a passion for helping others understand the importance of building wealth and protecting their families, homes, income, and financial futures.
Today, Shaqueena's philosophy is simple: education first, never a sales pitch. She believes people deserve to understand their options before making important financial decisions. Through access to multiple insurance carriers, Cleveland Agency Group helps clients explore solutions that may include mortgage protection, life insurance, Indexed Universal Life strategies, and retirement planning.
Clients can expect a personalized experience focused on listening, education, and helping them understand their options. The goal isn't simply to sell a product — it's to help people make informed decisions about the future they've worked so hard to build.
Our approach is education-first, not sales-first. We take the time to understand each client's financial goals, family needs, and budget before recommending a customized solution. Rather than offering a one-size-fits-all product, we provide access to multiple top-rated insurance carriers, allowing us to tailor mortgage protection, life insurance, Indexed Universal Life, and retirement strategies to each client's unique situation.
As an independent agency, Cleveland Agency Group works with multiple insurance carriers rather than representing just one company's products. This allows us to compare options and match coverage to your specific situation.
Cleveland Agency Group is appointed with Mutual of Omaha, Americo, Fidelity, Foresters, American General, American Amicable, SBLI, Gerber, National Life Group, Athene, Transamerica, Banner, and United Home Life.
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